Why ETC?
The best tech is tech that works, and works well with daily support, customized by you
People of the DMV (DC, Maryland, Virginia) area recommend us for many different reasons. One of which is because we are uniquely versatile in IT support and repairs for computers, mobile phones, and general all-around IT consulting at home, in the office, or at our shop. In early 2018, we noticed there was an influx of people needing both computer and mobile phone support whenever an issue with one or the other occurred. Whenever someone had an issue with their cell phone, customers would ask if we also provided support for computer issues. Seeing this trend then, we decided to create Exclusive Tech Repairs to take on all types of both phone AND computer issues of all sizes, brands, and models. This became so enjoyable that it didn't even feel like work at times, even working after-hours late at night, trying to solve issues like a puzzle. As a result, it evolved into a passion.. After many years working in these areas, we created ETC so we can widen our focus more on small businesses and more complex corporate environments that also have similar issues that require versatility, friendly, fast, and professional tech service. We're confident in our ability to provide exceptional service and expertise to you and/or your clients.
Our IT and mobile services team for the every-day consumer, small business, and small to mid-size enterprise is second to none, with highly skilled technicians who are able to handle any general computer issue that arises. Whether it is troubleshooting software problems, fixing hardware issues, or providing ongoing maintenance and monitoring, our team delivers quick, effective, and reliable solutions to keep your systems running smoothly.
In addition to our IT support services, our mobile phone division is also impressive. They're well known to be one of the fastest, yet thorough in phone repair, data migration, and cell phone recovery. They are known to fix phone screens and issues in 30 minutes or less. Our mobile services team is adept at helping clients navigate the complex world of mobile devices, from setting up new devices to troubleshooting issues with existing ones. Our ability to integrate mobile devices with clients' existing systems is particularly noteworthy, allowing for seamless communication and productivity across all platforms.
If you're a PC gaming enthusiast, having a reliable and trustworthy repair shop as your support can be very useful. We offer a range of support, from helping you purchase the correct components, to helping you build the gaming PC of your dreams, to optimizing performance in gaming. We have experts who can help you choose the right tech for your needs and budget.
We're the unique one-stop-shop choice for anyone looking to build a high-performance gaming PC. With our team of experienced technicians, we use top quality industry tools and thoroughly test each PC to ensure customer satisfaction. Get in touch with us today and let us take your PC gaming experience to a new level.
We provide comprehensive in-home services ranging from computer installation, troubleshooting, software installation, hardware upgrades, and data recovery. Our team of certified professionals has years of experience in the tech industry, ensuring that they can handle any technical issue that arises with your computer(s). Moreover, we value customer satisfaction and offer timely and efficient solutions that cater to your specific at-home computer needs. By choosing us, you can trust that you're receiving professional computer support that will keep your devices running smoothly and effectively.
Finally, our IT consulting services are truly top-notch. Our team is skilled at analyzing clients' needs and developing customized solutions that meet those needs while staying within a planned budget. Whether it is developing a comprehensive IT strategy, recommending software solutions, or implementing new systems, our IT consulting services are always thoughtful, thorough, and effective. We have provided support for the everyday consumer and businesses with deploying, migrating, updating, data recovery, moving groups of computers to different offices, and important general IT maintenance. In addition, we have provided a career pathway head start to a number of students who have had the opportunity to gain knowledge, experience, and have fun at the same time whether it be with an internship or helping them build their very own, custom gaming PC.
Overall, our ability to assist stands out with our unique versatility in IT services and support with all brands of computers, mobile phones, and overall IT consulting. Our dedication to excellence, commitment to clients, and expertise in these areas make us a great partner for any organization. Let's connect and see how we can help!
THE TEAM
Jose G. - IT Consultant / Manager
Jose is an IT consultant in both Windows and Mac computer environments. With years of experience in the field, he more than offers comprehensive solutions for individuals and businesses to optimize their computer performance and increase productivity. He's been a certified professional in the IT field for more than a decade and has worked with all types, brands, and models of computers with a wide scope of expertise. He's equipped with the latest tools and techniques to address any tech issues that arise, providing timely and efficient solutions. Whether it's troubleshooting software problems, setting up hardware systems, or providing training for new technology, the team is dedicated to delivering exceptional service and support. Since there isn't much without a team, you can trust ETC and it's team members to be your go-to for all your computer and mobile phone needs.
Jose M. - Manager/ Mobile Phone Expert
Meet Jose, a solid IT employee who is making waves in the mobile repair and support industry with his expertise in iPhone and Android phone repair. Jose is a highly skilled technician who possesses a natural gift to troubleshoot and resolve complex iPhone, iPad, and Android phone issues. His extensive knowledge of mobile devices and their operating systems has made him a valuable asset to any mobile IT support team. Jose is passionate about his work and is committed to providing great customer service, ensuring that his clients receive the best possible care and support. With his decade years of experience in the mobile phone repair and support industry, Jose is poised to make a significant impact on the mobile phone field. His passion for phone repair and support with the latest technology and his commitment to delivering high-quality work make him a top performer in his field.
Kyle D. - Android and IT Expert
Meet Kyle, a star IT employee who is making waves in the tech world with his exceptional skills in computers, computer migrations, deployments and also fixing Android phones. Don't let his smile and kind demeanor fool you, he's a dedicated and skilled technician who has a passion for technology and an intimidating natural ability to diagnose and solve complex technical issues. His technical knowledge and expertise in the Android platform and Windows PC's have made him a valuable asset to any IT team. As Kyle continues to excel in his role, he's set to make a significant impact on the IT industry.
Yosef T. - Data Analyst / Web Design
Allow me to introduce you to Yosef Tsigie, an up and coming IT employee who specializes in web design. Yosef is a creative and talented designer with a passion for building exceptional websites that are both functional and visually appealing. He is a master at creating unique and engaging user experiences that leave a great impression. His skills in web design are the result of years of dedicated study and experience, making him a valuable asset to any team. He's in touch with the latest design trends and tools, ensuring that his work is at the forefront of the website industry. With his exceptional eye for design and his commitment to delivering quality work, he's making strides in the web design field.
Allan G. - Logistics and support
Since joining our team, Allan has proven to be a hardworking and dedicated team player who consistently strives to meet expectations. His excellent communication skills and ability to connect with clients make them an invaluable member of our sales team. He's adept at building strong relationships with clients, and their commitment to customer satisfaction has helped to foster long-term partnerships between our company and our clients. His positive attitude, team spirit, and willingness to help out wherever needed make him an asset to our company.